Privacy Policy for PlayStory

Effective Date: 07/22/2025

At Devello, we are committed to protecting your privacy and ensuring a safe environment for all users, especially children. This Privacy Policy explains how information is collected, used, and safeguarded when you or your child uses PlayStory, our mobile application.

By using PlayStory, you consent to the practices described in this Privacy Policy.

1. No Personal Information Is Required to Use the App

We do not collect personally identifiable information (PII) such as names, addresses, email addresses, or photos of your child.
We do not require user registration or account creation to use most features of the app.

2. Photos and Audio

If your child interacts with features like story creation, audio input, or visual elements, those inputs are processed locally or temporarily for functionality purposes (e.g., to generate a story).
We do not store children’s photos, videos, or voice data on our servers.
Content created in the app (e.g., stories, voice narration) remains on the user’s device unless explicitly shared by the user.

3. No Advertising or Marketing Tracking

PlayStory is 100% ad-free.
We do not collect, track, or use any personal data for marketing or advertising purposes.
We do not use any third-party advertising SDKs or behavioral analytics tools for profiling users.

4. Third-Party Services

We may use limited third-party services (e.g., Firebase or cloud providers) for:

App performance and crash reporting
Content generation (e.g., AI-generated stories or voices)

All third-party services we use are GDPR-compliant, COPPA-compliant, and do not store identifiable personal data unless required for the app to function properly.

5. Children’s Privacy (COPPA Compliance)

We do not knowingly collect personal information from children under 13.
Parents or guardians may contact us at contact@devello.co to request the removal of any information that may have been inadvertently collected.

6. Data Storage and Retention

All generated content remains on the user’s device unless explicitly exported or shared.
We do not retain data tied to any individual identity.
If we ever process data for functionality (e.g., AI story generation), it is temporarily handled and not stored permanently.

7. Data Security

We use industry-standard security practices to protect data during transmission (e.g., SSL encryption). We also ensure that any external providers we use have strong data protection safeguards in place.

8. International Users (GDPR Compliance)

If you are accessing PlayStory from the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the right to:

Access, correct, or delete your personal data
Request information on how your data is used
Withdraw consent at any time (though we do not rely on consent for any marketing use)

As we do not store personal data, such requests will typically result in confirmation that no such data is held.

9. Your Rights and Choices

Request information about any data we may hold (we don’t)
Request deletion of any user-generated data (if applicable)
Disable or uninstall the app at any time
Control sharing of any created content (nothing is uploaded without your action)

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. If we make any material changes, we will notify users through the app or app store listing. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or believe data has been collected in error, please contact us:

📧 contact@devello.co